Important Notice: By accessing, registering on, or using the bethub platform in any capacity, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use the bethub platform.
01 Definitions
For the purposes of these Terms & Conditions, the following definitions apply throughout this document:
02 Acceptance of Terms
These Terms & Conditions constitute a legally binding agreement between you and bethub. By completing the registration process, making a deposit, or placing a wager on the bethub platform, you acknowledge that you have read these terms in full and agree to comply with them.
Your continued use of the bethub platform following any amendment to these Terms & Conditions constitutes your acceptance of the revised terms. bethub recommends that Members review this document periodically to remain informed of any updates.
These Terms & Conditions are supplemented by the following additional policies, each of which is incorporated herein by reference:
- The bethub Privacy Policy
- The bethub Responsible Gaming Policy
- Any game-specific rules published within the platform
- Any promotion-specific terms published alongside individual bonus offers
In the event of any conflict between these Terms & Conditions and any game-specific or promotion-specific rules, the more specific document shall prevail with respect to the subject matter it governs.
03 Eligibility
Age Requirement: You must be at least 21 years of age to register and use the bethub platform. This requirement is mandated by Philippine gaming regulations and is strictly enforced. bethub reserves the right to request proof of age at any time and to suspend or permanently close any account where the age requirement is not met.
To be eligible to register and maintain an account on the bethub platform, you must satisfy all of the following conditions at all times:
- You are at least 21 years of age;
- You are a natural person and not a corporation, trust, partnership, or other legal entity;
- You are accessing the platform from a jurisdiction where online gambling is not prohibited by applicable law;
- You are not a current employee, contractor, or immediate family member of a bethub employee or contractor;
- You have not previously been self-excluded from the bethub platform or had an account closed for breach of these Terms & Conditions;
- You are acting on your own behalf and not as an agent for any third party;
- You are not using the platform in connection with any form of money laundering, fraud, or other criminal activity.
bethub reserves the right to decline registration or close an existing account if, in its reasonable judgment, a Member does not satisfy the eligibility criteria set out above.
04 Account Registration & Security
Each Member is permitted to hold only one (1) registered account on the bethub platform. The creation of multiple accounts by a single individual — whether using different email addresses, names, payment methods, or devices — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any balances held therein.
When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your registration details and must promptly update your account information if any details change.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. bethub will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify bethub immediately at [email protected] if you suspect any unauthorized use of your account.
KYC Verification: Before processing any withdrawal, bethub requires Members to complete identity verification. You may be asked to provide a government-issued photo ID, proof of address, and proof of ownership of any payment method used. Failure to provide satisfactory documentation within the timeframe specified by bethub may result in the suspension of withdrawal privileges.
05 Deposits & Withdrawals
All financial transactions on the bethub platform are conducted in Philippine Peso (PHP). bethub supports the following payment methods for deposits and withdrawals: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be added or removed at bethub's discretion.
Deposits: The minimum deposit amount is ₱100. Deposits made via GCash and PayMaya are typically credited to your account within minutes. Bank transfer deposits may take up to one (1) business day to reflect. bethub does not charge fees on deposits, though your payment provider may apply its own charges.
Withdrawals: The minimum withdrawal amount is ₱500. Withdrawal requests from verified accounts are processed within one (1) business day. bethub reserves the right to conduct additional verification checks before processing any withdrawal. Withdrawals will be returned to the same payment method used for the corresponding deposit where technically possible.
Dormant Accounts: An account that has had no login activity for a period of twelve (12) consecutive months will be classified as dormant. bethub reserves the right to apply a monthly administrative fee to dormant accounts in accordance with its dormant account policy. Members will be notified by email before any fee is applied.
Anti-Money Laundering: bethub is committed to compliance with applicable anti-money laundering regulations. All transactions are monitored, and bethub reserves the right to report suspicious activity to the relevant Philippine authorities. Funds deposited on the bethub platform must originate from legitimate sources owned by the registered account holder.
06 Bonuses & Promotions
bethub offers various bonuses and promotional offers to its Members from time to time. All bonuses are subject to the specific terms published alongside each offer, including wagering requirements, game restrictions, minimum odds, and expiry periods. In the event of any conflict between these general Terms & Conditions and the specific terms of a promotion, the promotion-specific terms shall prevail.
General bonus conditions applicable to all bethub promotions unless otherwise stated:
- Bonuses are available to eligible Members only and may not be transferred between accounts;
- Bonus funds must be wagered the specified number of times before any associated winnings may be withdrawn;
- bethub reserves the right to withdraw any bonus offer at any time without prior notice;
- Bonuses obtained through fraudulent means, including the use of multiple accounts, will be forfeited and the relevant accounts closed;
- bethub reserves the right to amend the terms of any ongoing promotion with reasonable notice to affected Members;
- Winnings generated from bonus funds that exceed the maximum withdrawal cap specified in the promotion terms will be forfeited upon withdrawal.
07 Gameplay Rules
All games available on the bethub platform are governed by their individual game rules, which are accessible within the game interface. By placing a wager, you confirm that you have read and understood the applicable game rules.
bethub uses certified random number generation (RNG) technology for all applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained professionals following standardized dealing procedures. bethub does not manipulate game outcomes in any way.
In the event of a technical malfunction during a game session — including but not limited to server disconnection, software error, or power failure — bethub's records of the game state at the time of the malfunction shall be the definitive record for the purposes of resolving any dispute. bethub will make reasonable efforts to restore interrupted sessions but cannot guarantee the continuation of any specific game round.
Minimum and Maximum Wagers: Each game on the bethub platform has its own minimum and maximum wager limits, which are displayed within the game interface. bethub reserves the right to adjust these limits at any time.
08 Prohibited Conduct
The following conduct is strictly prohibited on the bethub platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to the appropriate Philippine authorities:
- Registering more than one account, whether under your own name or any alias;
- Providing false, misleading, or incomplete information during registration or KYC verification;
- Using the platform if you are under 21 years of age;
- Attempting to exploit software bugs, glitches, or vulnerabilities in any game or platform feature;
- Using automated software, bots, scripts, or any artificial intelligence tools to place wagers or interact with the platform;
- Colluding with other Members or third parties to gain an unfair advantage in any game;
- Engaging in any form of arbitrage betting, bonus abuse, or systematic exploitation of promotional offers;
- Using the platform for any money laundering, fraud, or other criminal purpose;
- Attempting to reverse-engineer, decompile, or otherwise tamper with the bethub platform or its underlying software;
- Harassing, threatening, or abusing bethub staff or other Members through any communication channel.
09 Responsible Gaming
bethub is committed to promoting responsible gaming among all its Members. We provide a suite of tools to help Members manage their gaming activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools are accessible from within your account settings.
If you believe your gaming activity is becoming problematic, we encourage you to make use of these tools and to seek support. You may also contact our support team at [email protected] to request a temporary or permanent self-exclusion from the platform.
For more information on responsible gaming, please visit our dedicated Responsible Gaming page.
10 Privacy & Data
bethub collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering on the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
bethub will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or necessary to provide the bethub service.
11 Limitation of Liability
To the maximum extent permitted by applicable law, bethub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.
bethub's total aggregate liability to any Member in connection with any single incident or series of related incidents shall not exceed the total amount deposited by that Member in the thirty (30) days preceding the incident giving rise to the claim.
bethub does not warrant that the platform will be available without interruption, error-free, or free from viruses or other harmful components. bethub will use reasonable efforts to maintain platform availability but cannot guarantee uninterrupted access.
12 Termination & Account Closure
You may close your bethub account at any time by contacting our support team. Upon closure, any real money balance remaining in your account (after deduction of any applicable bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to completion of KYC verification.
bethub reserves the right to suspend or permanently close any account, with or without prior notice, in the following circumstances:
- Breach of any provision of these Terms & Conditions;
- Failure to satisfy eligibility requirements, including the 21+ age requirement;
- Suspected fraudulent, criminal, or abusive activity;
- Failure to complete KYC verification within the required timeframe;
- Receipt of a self-exclusion request from the account holder;
- Regulatory requirement or instruction from a competent authority.
Where an account is closed due to breach of these Terms & Conditions, bethub reserves the right to forfeit any balance held in the account.
13 Governing Law & Disputes
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms & Conditions that cannot be resolved through bethub's internal complaints process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Complaints Process: If you have a complaint regarding any aspect of the bethub service, you should first contact our support team at [email protected]. bethub will acknowledge your complaint within 24 hours and aim to provide a full response within five (5) business days.
14 Amendments
bethub reserves the right to amend these Terms & Conditions at any time. Where changes are material, bethub will provide reasonable notice to Members via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the bethub platform after the effective date of any amendment constitutes your acceptance of the revised terms.
The version number and last updated date at the top of this document indicate the current version in force. Previous versions of these Terms & Conditions are available upon request by contacting our support team.
15 Contact Us
If you have any questions about these Terms & Conditions, please contact the bethub support team:
Our Key Commitments to You
Fair Play Guaranteed
All bethub games use certified RNG technology. Outcomes are never manipulated — every spin, hand, and draw is genuinely random.
Secure Transactions
Industry-standard encryption protects every deposit and withdrawal. Your financial data is never shared with unauthorized third parties.
Transparent Terms
No hidden clauses. Bonus wagering requirements, withdrawal conditions, and account policies are written in plain, clear English.
Strict Age Verification
bethub enforces the 21+ age requirement through KYC verification. Underage gambling is prohibited and actively prevented.
24/7 Support
Our Filipino-speaking support team is available around the clock via live chat and email to resolve any account or gameplay issue.
Responsible Gaming Tools
Deposit limits, loss limits, session timers, and self-exclusion are available to every Member — free of charge, effective immediately.